Warranty

Warranty Policy

Last updated: May 1, 2026

DAKOYU provides a limited warranty for its products as outlined below. Warranty terms may vary by product, and specific details can be found on the product page.

Coverage
DAKOYU products are covered by a limited warranty against defects in materials and workmanship under normal use.

If an issue related to manufacturing defects is identified, DAKOYU may, at its discretion:

  • Repair the product, or

  • Provide a replacement with the same or a comparable model

What Is Not Covered
This warranty does not apply to:

  • Damage caused by misuse, abuse, or improper handling

  • Intentional damage or negligence

  • Unauthorized modifications or disassembly

  • Normal wear and tear (including surface marks, coating wear, or cosmetic changes)

  • Damage resulting from improper maintenance or storage

Warranty Conditions
To submit a warranty request, the following may be required:

  • Proof of purchase (order number or receipt)

  • Product identification details (model or batch, if applicable)

  • Photos or videos showing the issue

DAKOYU reserves the right to request additional information and determine warranty eligibility based on the details provided.

Non-Transferability
This warranty applies only to the original purchaser and is non-transferable.

Warranty Process
To initiate a warranty request, please contact our support team with the required information. Each request will be reviewed, and further instructions will be provided as appropriate.

Disclaimer
This warranty is limited to the options described above. To the extent permitted by law, DAKOYU shall not be liable for indirect, incidental, or consequential damages arising from the use of its products.