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Shipping Policy
Last updated: May 1, 2026
Dakoyu, also operating as DakoyuTool ("we," "our," or "us"), aims to provide a clear and reliable shipping process.
Order Processing
Orders are typically processed within 1–2 business days after payment has been received and verified. Processing times may be extended during peak periods or holidays.
Shipping Time
Estimated delivery times vary depending on destination:
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United States: 7–15 business days
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International: 30–45 business days
Please note that delivery times are estimates and may vary due to factors beyond our control.
Shipping Carriers
Orders are shipped via third-party carriers. Carrier selection may vary based on destination and availability.
Tracking Information
Tracking details will be provided once the order has been shipped. Please allow time for tracking updates to appear.
Delays
Delays may occur due to weather conditions, customs processing, carrier issues, or high shipping volumes. We are not responsible for delays once the package has been handed over to the carrier.
Customs & Duties
International orders may be subject to customs duties or import taxes. These charges are the responsibility of the customer.
Incorrect Address
Customers are responsible for providing accurate shipping information. Orders returned due to incorrect or incomplete addresses may require additional shipping fees.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us. We will review the situation and work with the carrier to determine an appropriate resolution.
Contact
For shipping inquiries, please contact:
support@dakoyutool.com